Privacy policy

Privacy Policy (EU / Germany)

Last updated: February 5, 2026

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

E. Tremmel Marketing GmbH
Blütenweg 48
88214 Ravensburg
Germany

Commercial Register: District Court of Ravensburg, HRB 2629
VAT ID: DE237515766
Email: service@et-marketing.com

2. General Information on Data Processing

We take the protection of your personal data very seriously. We process your personal data exclusively in accordance with applicable data protection laws, in particular the GDPR and the German Federal Data Protection Act (BDSG).

Personal data is any information relating to an identified or identifiable natural person.

3. Personal Data We Process

a) When visiting our website

When you access our website, the following data is processed automatically:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referrer URL

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in ensuring technical stability and security)

b) When placing an order

When you place an order, we process:

  • Name

  • Billing and shipping address

  • Email address

  • Payment information

  • Order and transaction details

Legal basis:
Art. 6(1)(b) GDPR (performance of a contract)

c) Customer inquiries

If you contact us (e.g. by email), we process the data you provide.

Legal basis:
Art. 6(1)(b) GDPR (contractual or pre-contractual measures)
Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries)

4. Payments

Payments are processed via external payment service providers (e.g. PayPal, credit card providers).

Payment data is processed directly by the respective payment provider. We do not store full payment details.

Legal basis:
Art. 6(1)(b) GDPR (performance of contract)

5. Shopify

Our online shop is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.

Shopify processes personal data on our behalf as a data processor pursuant to Art. 28 GDPR.
Data transfers to Canada are protected by an EU adequacy decision.

Legal basis:
Art. 6(1)(b) GDPR
Art. 6(1)(f) GDPR

Further information: https://www.shopify.com/legal/privacy

6. Cookies

We use cookies that are technically necessary to operate our website.

Cookies used for analytics, marketing or tracking purposes are only set with your explicit consent via a cookie consent tool.

Legal basis:

  • Necessary cookies: Art. 6(1)(f) GDPR

  • Optional cookies: Art. 6(1)(a) GDPR

7. Marketing Emails

If you subscribe to our newsletter, we process your email address for marketing purposes.

Legal basis:
Art. 6(1)(a) GDPR (consent)

You may withdraw your consent at any time.

8. Data Recipients

We may share personal data with:

  • Hosting and IT service providers

  • Payment service providers

  • Shipping and logistics partners

All service providers are contractually bound under GDPR.

9. Data Retention

We retain personal data only as long as necessary for the respective purpose or as required by statutory retention obligations.

10. Your Rights

You have the right to:

  • Access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing (Art. 21 GDPR)

  • Withdraw consent at any time (Art. 7(3) GDPR)

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

Competent authority for Germany:
Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg

12. Data Security

We use appropriate technical and organizational measures to protect your personal data.

13. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to comply with legal requirements or reflect changes to our services.

14. Contact

If you have any questions regarding data protection, please contact:

📧 service@et-marketing.com